For players aged 21 and above only

tc111 Responsible Gambling —
Protection with Enjoyment

Q: Where can I get help if gambling becomes a problem?

First, let us know via tc111's live chat or by email at support@tc111.lat. Our support team will help you set up self-exclusion or other protective tools. Also, please talk to family and trusted friends.

Enjoy entertainment within your own limits — tc111 is always by your side with deposit limits, self-exclusion, and 24/7 support.

21+ Age Requirement and the Foundation of Responsibility

tc111 believes that gambling is a form of entertainment — not a source of income. So we are clear from the start: our platform is for adults aged 21 and above only.

Millions of people in Bangladesh spend time online every day for entertainment. tc111 wants that experience to be safe, honest, and enjoyable. When gambling goes out of control, it can cause financial loss, family problems, and stress. That is why we provide a number of practical tools to protect our players.

Remember: There is no guarantee of winning in gambling. Never place more bets in hopes of recovering money you have already lost. If you feel the situation is going out of control, contact our support team right now.

21+

The minimum age to use our platform is 21. Accounts belonging to minors will be closed immediately.

Our Protection Tools

tc111 offers these features to help every player stay in control of their gambling.

Set Deposit Limits

Decide in advance the maximum amount you can deposit each day, week, or month. Once set, this limit takes effect immediately, and increasing it requires a waiting period, which helps prevent decisions made on impulse.

Time-Out

Want to take a break for a few days? Use the time-out feature to temporarily suspend your account for a set period. Your account will be reactivated automatically once the break ends. No bets or deposits are possible during this time.

Self-Exclusion

If you need a longer break, choose self-exclusion. Once activated, you will not be able to log in to your account under any circumstances before the set period ends. Our support team processes this request promptly.

Session Time Limit

Set a session time limit to avoid playing for long stretches at a time. When the set time is up, you will receive an automatic warning and the session will end. This is the simplest way to manage your own time.

Transaction History

View the full history of all your deposits, bets, and withdrawals at any time. Staying aware of your spending is the first step in responsible gambling. tc111's transparent transaction panel keeps you informed at all times.

24/7 Support

If at any point you feel gambling is becoming a problem, contact us via live chat or email. Our support team responds in both Bengali and English and will help guide you in the right direction.

Recognise the Warning Signs

When gambling moves beyond entertainment and becomes a problem, certain warning signs appear. Be alert if you notice any of the following in yourself or a loved one.

Betting beyond your budget: Spending more than your set limit on gambling and then feeling regret.
Chasing losses: Continuing to play repeatedly after a loss in an attempt to win it back.
Lying about gambling: Hiding from family or friends how much you are playing.
Neglecting Daily Responsibilities: Prioritizing gambling over work, family, or studies.
Restlessness and Anxiety: Feeling mentally restless when unable to play.
Gambling with Borrowed Money: Borrowing money from others to place bets.

Assess Yourself

Answer the following questions honestly — this will help you understand your own situation.

Budget Planning

How much money do you spend on gambling each week? Is it decided in advance?

Time Management

How many hours a day do you play online? Is it taking time away from family or work?

Emotional Control

When you lose, do you feel anger, frustration, or anxiety, and want to keep playing to get rid of that feeling?

Decision-Making Ability

Can you stop playing whenever you want? Or do you find yourself thinking "just one more round" and keep going?

If your answers to the questions above leave you feeling concerned, please contact tc111's support team. We help without judgment.

How to Set Limits

Using the protection tools on tc111 is simple. Follow the steps below.

Log In to Your Account

Go to the tc111 login page and access your account. Log in with your username and password.

Open Account Settings

From the dashboard, go to the "Responsible Gaming" section.

Set Your Preferred Limits

Set your deposit limit, session time, and betting limit — whatever applies to you. Instructions are provided in Bengali for each option.

Get Support

If you have trouble with any step, let us know via live chat or email us at [email protected]. The support team will guide you easily.

Support Services

tc111's support team is active 24 hours a day, 7 days a week. You can communicate in either Bengali or English.

24/7 Live Chat Support
[email protected]
Service available in both Bengali and English

Safe Environment

tc111 follows SSL encryption and fair play policies. Your personal information and financial transactions are fully secure. All payments via bKash, Nagad, and Rocket are processed safely.

Responsible Gaming FAQs

Answers to the most common questions are provided here.

Setting a deposit limit means you cannot deposit more than that amount within the chosen period (daily, weekly, or monthly). Lowering a limit takes effect immediately. Increasing a limit requires a waiting period, which helps protect you from harmful decisions made in the heat of the moment.

It is not possible to log in to your account in any way while self-exclusion is active. Once the set period ends, you have the option to reactivate. We always recommend taking some time to think before making that decision after the period expires.

No. tc111 strictly enforces a minimum age of 21. Age is verified at the time of account registration. If a minor's account is detected, it will be closed immediately and any deposited funds will be returned.

First, let us know via tc111's live chat or by email at [email protected]. Our support team will help you set up self-exclusion or other protective tools. Also, please talk to family and trusted friends.

A time-out is generally short-term — from a few hours to a few days. It is suitable for a brief break. Self-exclusion is long-term — from several weeks to months or years — and is more strict. If the problem feels serious, self-exclusion is the right choice.

No. Each user may hold only one account. Multiple accounts are prohibited and violate the responsible gambling policy. Any attempt to open a new account after self-exclusion will be cancelled.

Stay Safe While Having Fun

Play on tc111 within your own limits. For more information, check our FAQ or speak directly with the support team.

View FAQ tc111 Casino Log In

tc111 Responsible Gambling — Protection with Enjoyment